At Cough Diamond House, we know how special your ring is. That’s why we keep our shipping process simple, transparent, and easy to follow — from production to delivery.
Custom Ring Production Time
We handcraft every ring to order. Our skilled artisans take 2–3 business weeks to create your custom ring with care and precision. Once your ring is ready, we contact you and prepare it for shipping.
If you request any changes before shipment, we restart the production timeline to ensure your ring matches your updated preferences perfectly.
Shipping & Delivery Time
After we ship your order, delivery usually takes 5–9 business days. While we work closely with trusted shipping partners, factors like weather conditions or courier delays may affect delivery times.
Please note:
- We do not ship to PO boxes
- If you change your delivery address after shipment, you are responsible for any delays or delivery issues that may occur
Free Shipping
We offer free shipping on all orders. Any customs duties, import taxes, or local fees charged by your country are the customer’s responsibility.
Delivery Assurance
We prioritize your order and do everything we can to ship it as quickly as possible. While we manage production and dispatch carefully, shipping carriers control transit times. We appreciate your understanding if delays happen during delivery.
Order Tracking & Customer Support
We send tracking details as soon as your order ships. If you need help tracking your package or have questions about delivery, please contact us at contact@coughdiamondhouse.com. Our team is always happy to help.
Thank you for trusting Cough Diamond House to deliver something so meaningful.